Legal

Terms of Service

Effective date: May 26, 2026  |  Last updated: May 26, 2026

1. Acceptance of These Terms

By accessing or using any part of the Services, browsing our advertorials or sales pages, placing an order, accepting an upsell or other offer, or otherwise interacting with us, you agree to be bound by these Terms and by all policies incorporated by reference, including our Privacy Policy, Refund & Returns Policy, Shipping Policy, Cookie Policy, and SMS Terms. Together, these documents form the entire agreement between you and MotionGuard regarding the Services. If any policy conflicts with these Terms, these Terms control unless the policy expressly states otherwise.

2. Who We Are

The Services are operated by BG STRATEGIES LLC, a limited liability company doing business as MotionGuard, with a mailing address of 5900 Balcones Dr STE 100, Austin, TX 78731, USA. You can reach us at trymotionguard@gmail.com. MotionGuard is the seller of record for products offered through the Services.

3. Eligibility & Capacity

The Services are intended for adults. By using the Services or placing an order, you represent and warrant that you are at least 18 years old (or the age of majority in your jurisdiction, if higher), that you have the legal capacity to enter into a binding contract, that you are not barred from using the Services under applicable law, and that all information you provide is accurate, current, and complete. You are responsible for all activity that occurs under your name, email, phone number, or payment method. We may refuse, restrict, suspend, or terminate access to the Services, or cancel any order, at our discretion, including where we suspect fraud, abuse, resale, or a violation of these Terms.

4. Changes to These Terms

We may modify these Terms at any time. When we do, we will update the “Last updated” date above. Changes are effective when posted. Your continued use of the Services, or placing a new order, after changes are posted means you accept the revised Terms. The version of the Terms in effect at the time you place an order governs that order. We encourage you to review these Terms before each purchase.

5. Advertisements, Advertorials & Editorial-Style Content

Some of our marketing is presented in an article, story, listicle, review, news-style, or editorial-style format and may appear on landing pages, pre-sell pages, or third-party platforms. This content is advertising. Pages or posts styled as articles, “advertorials,” reviews, or updates are paid promotional content created by or on behalf of MotionGuard. They are not independent news, journalism, investigative reporting, or consumer-protection content, and they should not be relied upon as such.

Where this content features individuals, names, photographs, or images, those may be paid endorsers, spokespeople, illustrative examples, stock imagery, or models, and any depiction is for illustration only. Statements describing experiences or outcomes reflect individual circumstances and are not a promise or guarantee that you will achieve the same or any particular result. See also Section 15.

6. Our Products & General Wellness Disclaimer

MotionGuard sells general-wellness comfort and support products intended for everyday use by generally healthy adults. Our products are not medical devices and are not intended to diagnose, treat, cure, mitigate, or prevent any disease, injury, or health condition. Nothing in the Services — including any advertisement, advertorial, sales page, product description, review, or support message — is medical, healthcare, or professional advice, and none of it is a substitute for the advice of a qualified healthcare provider.

You should consult a qualified healthcare professional before using any product if you have a medical condition, are pregnant or nursing, are recovering from an injury or surgery, or have any concern about whether a product is appropriate for you. Discontinue use and seek professional advice if you experience discomfort, irritation, or any adverse reaction. You use our products at your own risk and are responsible for using them as directed and for determining their suitability for your needs.

7. Product Information, Pricing & Availability

We work to describe and display products accurately, but we do not warrant that product descriptions, images, colors, packaging, dimensions, claims, pricing, or other content are complete, accurate, current, or error-free. Products are manufactured and fulfilled by us and/or by third-party and overseas suppliers; actual products may vary slightly from images or descriptions in appearance, color, packaging, or labeling, and product images are illustrative.

All prices are in U.S. dollars unless stated otherwise and are exclusive of taxes, duties, and shipping unless stated. Prices, offers, bundles, and availability may change at any time without notice. Products and offers are subject to availability and may sell out, be discontinued, or be limited in quantity. In the event of a pricing, typographical, or other error, we reserve the right to cancel or refuse any order placed for the incorrectly priced or described product, even after an order confirmation has been sent, and to correct the error. If we cancel an order for this reason and your payment method has been charged, we will issue a refund for the affected item.

8. Promotions, Discounts & Marketing Claims

Discounts, sales, coupon codes, bundles, free-gift offers, urgency or scarcity messaging (such as limited-time or limited-stock language), and other promotions are offered at our discretion, may be modified or withdrawn at any time, may not be combined unless we say so, and are subject to any additional terms stated with the offer. Promotional pricing applies only while the promotion is active. Reference or “compare-at” prices, where shown, reflect our own assessment of value and may not represent prevailing prices in all areas or at all times. We reserve the right to void orders or discounts obtained through error, manipulation, or abuse of a promotion.

9. Orders & Our Right to Accept or Decline

Your submission of an order is an offer to purchase. An order confirmation or acknowledgment (by page, email, or text) confirms we received your order; it is not our acceptance of your order. A contract of sale is formed only when we accept your order, which we may do by shipping the product. We reserve the right, at our sole discretion and without liability, to refuse, cancel, delay, or limit any order or quantity, including for suspected fraud, payment problems, suspected resale or unauthorized commercial use, shipping-eligibility issues, errors in pricing or availability, or violations of these Terms. If we cancel an order after you have been charged, we will refund the amount charged for the cancelled portion. You are responsible for providing accurate order, shipping, contact, and payment information; we are not responsible for orders delayed, misdelivered, or lost because of inaccurate information you provided.

10. Payment & Billing Authorization

You agree to pay all amounts due for your order, including the product price, shipping and handling, and any applicable taxes and duties, using a valid, authorized payment method. By submitting payment information, you represent and warrant that you are authorized to use the payment method and authorize us and our payment processors to charge it for the total amount of your order and for any post-purchase offers you accept (see Section 11). Payments are processed by third-party, PCI-compliant payment processors; your use of those services may be subject to their terms. If a payment is declined, reversed, or cannot be processed, we may cancel or suspend the related order. You are responsible for any taxes or import duties assessed on your order except those we are legally required to collect.

11. Post-Purchase & One-Click Upsell Offers

After you complete an order, we may present one or more additional offers (upsells, downsells, or cross-sells) on post-purchase pages. Each such offer is a separate purchase and a separate charge. So that these offers are convenient, accepting one may add the item to your order and charge it to the payment method you provided at checkout — in some cases with a single click and without re-entering your payment details. The price, contents, and any shipping for each offer are shown on the offer page before you confirm it.

By accepting a post-purchase offer, you authorize us and our payment processors to charge your payment method for that additional offer. Declining an offer does not affect your original order, and declining does not require you to take any action other than continuing past the offer. Returns and refunds for accepted post-purchase offers are handled under our Refund & Returns Policy and Section 13.

12. Shipping & Delivery

Shipping methods, costs, processing times, and estimated delivery windows are described on the applicable offer or checkout page and in our Shipping Policy, which is incorporated into these Terms. All delivery dates and timeframes are estimates, not guarantees. Products may ship from domestic or international locations, and orders may be subject to customs processing, carrier delays, weather, supply-chain disruptions, high order volume, or other factors outside our control, which can extend delivery times.

Unless stated otherwise, risk of loss and title pass to you upon our delivery of the product to the carrier. We are not responsible for delays, losses, or damage caused by carriers, customs authorities, or incorrect or incomplete shipping information you provided. Any issue with a delayed, lost, or damaged shipment should be reported to us promptly so we can assist.

13. Returns, Refunds & Money-Back Guarantee

We stand behind our products with a money-back satisfaction guarantee for a limited period after delivery, as described in our Refund & Returns Policy and, where applicable, on the relevant product or offer page. The Refund & Returns Policy is incorporated into these Terms and governs all returns, refunds, exchanges, and guarantee claims, including the exact guarantee period, eligibility conditions, required steps, item-condition requirements, who pays return shipping, processing times, and any exclusions.

To request a return or make a guarantee claim, you must contact us at trymotionguard@gmail.com and follow the process in the Refund & Returns Policy. Guarantee and refund rights are subject to the conditions in that policy, and we may decline claims that do not meet those conditions or that we reasonably determine to be abusive, fraudulent, or made in bad faith. Nothing in these Terms limits any non-waivable rights you may have under applicable consumer-protection law.

14. Chargebacks & Payment Disputes

If you have any concern about a charge, a product, or your order, you agree to contact us first at trymotionguard@gmail.com and give us a reasonable opportunity to resolve it before initiating a chargeback, payment dispute, or reversal with your bank or card issuer. We encourage you to contact us first so we can try to resolve the issue quickly. Nothing in this policy limits your rights under payment-network rules or applicable law to dispute unauthorized, fraudulent, or otherwise improper charges.Many disputes (wrong item, delay, unrecognized billing descriptor, guarantee request) can be resolved quickly and directly.

Initiating a chargeback for a charge you actually authorized, or that is otherwise valid, without first contacting us is a breach of these Terms. We reserve the right to dispute and submit evidence in response to any chargeback we believe is unwarranted, to recover amounts owed plus related fees and reasonable costs, to cancel pending or related orders, to refuse future orders, and to refer suspected fraudulent disputes to payment networks, fraud-prevention services, collection agencies, or law enforcement. This Section does not limit your right to dispute charges you did not authorize or to exercise non-waivable rights under applicable law.

15. Reviews, Testimonials & Results

Reviews, testimonials, ratings, star scores, before-and-after depictions, and customer statements shown in the Services reflect the individual experiences of the people who provided them. They are not a promise or guarantee that you, or anyone else, will achieve the same or any particular result. Individual results vary based on many factors, and results described or depicted should not be considered typical. Some testimonials may be from individuals who received a free product, a discount, or other incentive, and some imagery is illustrative or uses models. We may moderate, decline to publish, edit for length or clarity, or remove reviews and submissions at our discretion. We do not suppress, hide, or refuse to publish reviews solely because they are negative or lower-rated, provided they otherwise comply with our review guidelines.

16. Your Content & Submissions

If you submit, post, or send us any content — including reviews, ratings, photos, videos, comments, survey or questionnaire responses, testimonials, messages, or other materials (“User Content”) — you grant MotionGuard a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly display, and otherwise exploit that User Content in any media and for any purpose, including advertising and marketing, without further notice, attribution, or compensation to you.

You represent and warrant that you own or have all rights necessary to grant this license, that your User Content is accurate and reflects your genuine experience or opinion, and that it does not infringe or violate the rights of any third party or any law. You are solely responsible for your User Content. We are not obligated to use, monitor, or retain any User Content and may remove it at any time.

17. Acceptable Use

You agree not to, and not to attempt to or assist others to:

• Use the Services for any unlawful, fraudulent, or harmful purpose, or in violation of these Terms;
• Provide false, misleading, or unauthorized information, or use another person's identity or payment method without authorization;
• Purchase products for unauthorized resale, or for commercial redistribution, without our written permission;
• Interfere with, disrupt, overload, or attempt to gain unauthorized access to the Services, our systems, or our accounts;
• Use bots, scrapers, crawlers, or other automated means to access, copy, or collect data from the Services, except for standard search-engine indexing;
• Copy, reproduce, modify, distribute, or create derivative works from our content except as expressly permitted;
• Introduce malware or other harmful code, or probe, scan, or test the vulnerability of the Services;
• Abuse promotions, coupons, guarantees, returns, or refunds, or engage in chargeback abuse; or
• Use the Services to infringe intellectual property, violate privacy, harass, or otherwise harm others.

We may investigate and take any action we consider appropriate for a suspected violation, including cancelling orders, restricting or terminating access, and cooperating with law enforcement.

18. Intellectual Property

The Services and all content and materials in them — including text, copy, articles and advertorials, graphics, images, photographs, videos, logos, the MotionGuard name and marks, page designs, layouts, and software — are owned by or licensed to BG STRATEGIES LLC and are protected by intellectual-property and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your own personal, non-commercial purposes in accordance with these Terms. No other rights are granted. You may not copy, reproduce, republish, upload, post, transmit, distribute, frame, scrape, or otherwise exploit any part of the Services without our prior written consent. All rights not expressly granted are reserved.

19. Third-Party Links & Services

The Services may link to, be displayed on, or rely on third-party websites, platforms, networks, apps, and service providers — including advertising and social platforms, payment processors, shipping carriers, and analytics tools — that we do not own or control. We are not responsible for the content, products, practices, availability, or policies of any third party, and references to a third party are not an endorsement. Your dealings with third parties are solely between you and that third party, and are subject to that third party's terms and policies.

20. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS, CONTENT, AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by law, we disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement, and any warranties arising from a course of dealing or usage of trade.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free; that any content, claim, description, or result is accurate or reliable; that products will meet your expectations or achieve any particular outcome; or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. Any non-waivable warranties or rights you have under applicable law are limited in duration and scope to the minimum permitted by that law.

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL BG STRATEGIES LLC, MOTIONGUARD, OR THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, OR FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO THE SERVICES, ANY PRODUCT, OR THESE TERMS, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF BG STRATEGIES LLC AND MOTIONGUARD FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES, ANY PRODUCT, OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID TO US FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). These limitations are an essential basis of the bargain between you and us. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you; in that case, our liability is limited to the maximum extent permitted by law.

22. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless BG STRATEGIES LLC, MotionGuard, and their owners, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Services or any product; (b) your violation of these Terms or any incorporated policy; (c) your violation of any law or the rights of any third party; (d) your User Content; or (e) any inaccurate or incomplete information you provided. We may assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

23. Dispute Resolution; Binding Arbitration; Class-Action Waiver

23.1 Informal resolution first

Before starting an arbitration, you agree to first contact us at trymotionguard@gmail.com with a written description of the dispute and the relief you seek, and to give us at least 60 days to resolve it informally. Most issues can be resolved this way. This step is a condition precedent to starting an arbitration.

23.2 Agreement to arbitrate

If we cannot resolve the dispute informally, you and MotionGuard agree that any dispute, claim, or controversy arising out of or relating to the Services, any product, these Terms, or any incorporated policy — including questions about the formation, existence, scope, interpretation, enforceability, or validity of this arbitration agreement — will be resolved exclusively by final and binding individual arbitration, and not in court, except as stated in Section 23.4. This arbitration agreement is governed by the Federal Arbitration Act.

23.3 Arbitration procedure

The arbitration will be administered by the American Arbitration Association (AAA) under its rules then in effect, including the Consumer Arbitration Rules where applicable. The rules and filing instructions are available at adr.org. The arbitration will be conducted by a single neutral arbitrator; will take place in the county of your residence, or another mutually agreed location, or by telephone, video, or document submission where the rules allow; and the arbitrator's award may be entered as a judgment in any court of competent jurisdiction. The arbitrator may award the same individual relief a court could, but only in favor of the individual party seeking relief and only to the extent necessary to provide relief to that party.

23.4 Exceptions

Either party may bring an individual claim in a small-claims court if it qualifies and remains in that court. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual-property rights. Nothing in this Section prevents either party from notifying a government agency of a dispute.

23.5 Class-action waiver

YOU AND MOTIONGUARD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims or preside over any form of a class, collective, or representative proceeding, unless all affected parties agree in writing. YOU AND MOTIONGUARD ALSO WAIVE ANY RIGHT TO A TRIAL BY JURY. If this class-action waiver is found to be unenforceable as to a particular claim or request for relief, then that claim or request for relief will be severed and may proceed in a court of competent jurisdiction, while the remainder of this Section continues to apply to all other claims.

23.6 Your right to opt out

You may opt out of this Section 23 (the arbitration agreement and class-action waiver) by sending written notice to trymotionguard@gmail.com within 30 days after you first accept these Terms. Your notice must include your name, the email address and any order number associated with your purchase, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms and will not affect any prior or separate arbitration agreement between you and us.

23.7 Survival

This Section 23 survives termination of these Terms and the completion or cancellation of any order.

24. Governing Law & Venue

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-laws principles. Subject to the arbitration agreement in Section 23, you and MotionGuard agree that any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

25. Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, severe weather, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, government action, labor disputes, supplier or manufacturer failures, shortages, customs or import delays, carrier or logistics disruptions, utility or telecommunications failures, internet or platform outages, cyberattacks, or other similar events.

26. Termination

We may suspend, restrict, or terminate your access to all or part of the Services, refuse service, and cancel orders, at any time and at our discretion, with or without notice, including for any suspected violation of these Terms or for any other reason. Provisions of these Terms that by their nature should survive — including Sections covering payment obligations, disclaimers, limitation of liability, indemnification, intellectual property, dispute resolution and arbitration, governing law, and these general terms — survive termination.

27. General Terms

Entire agreement. These Terms, together with the policies incorporated by reference, are the entire agreement between you and MotionGuard regarding the Services and supersede all prior agreements and understandings on the subject.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No waiver. Our failure or delay in enforcing any provision is not a waiver of that or any other provision. A waiver is effective only if in writing and signed by us.

Assignment. You may not assign or transfer these Terms or any of your rights or obligations without our prior written consent. We may assign these Terms, in whole or in part, at any time without notice, including in connection with a merger, acquisition, financing, or sale of assets.

Electronic communications. By using the Services, you consent to receive communications from us electronically, and you agree that electronic notices, agreements, and disclosures satisfy any legal requirement that such communications be in writing.

Headings. Section headings are for convenience only and do not affect interpretation. The Terms are drafted in English; any translation is provided for convenience, and the English version controls.

28. Contact Us

Questions about these Terms, or any notice required under them, may be sent to:

• Company: BG STRATEGIES LLC (d/b/a MotionGuard)
• Website: www.trymotionguard.com
• Email: trymotionguard@gmail.com
• Mailing address: 5900 Balcones Dr STE 100, Austin, TX 78731, USA